Thank you for purchasing the BeeBoard! We want you to be completely satisfied with your order. If for any reason you are not satisfied, you can request a refund within 10 days of receiving your item.
Eligibility for Refund:
- Items must be returned in their original condition and packaging.
- Proof of purchase is required (receipt or order confirmation).
- Certain items may be excluded from refunds, such as personalized products.
How to Request a Refund:
- Contact our customer service team at [email protected] within 10 days of receiving your order.
- Provide your order number and reason for the return.
- We will guide you through the return process.
Refund Process:
- Once we receive your returned item, we will inspect it and notify you of the refund status.
- If approved, your refund will be processed to your original payment method within 7-10 business days.
Shipping Costs:
- Shipping costs are non-refundable. You will be responsible for return shipping fees unless the item was defective or incorrect.
Contact Us: If you have any questions or concerns regarding your refund, please reach out to us at [email protected] or the contact page.
Thank you for shopping with BeeBrands!